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Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using Channel Cheetah ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Channel Cheetah is a SaaS platform that helps ecommerce operators make data-driven decisions about pricing, inventory, and channel strategy by connecting to authorised ecommerce platforms and providing actionable recommendations.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorised use. We reserve the right to suspend accounts that violate these terms.

4. Acceptable Use

You agree not to: (a) use the Service for unlawful purposes, (b) attempt to reverse-engineer, decompile, or disassemble any part of the Service, (c) share your account with unauthorised users, (d) use automated tools to scrape or harvest data from the Service.

5. Data & Intellectual Property

You retain ownership of your data. By using the Service, you grant us a limited licence to process your data solely for the purpose of providing the Service. Our platform, algorithms, and branding remain our intellectual property.

6. Limitation of Liability

The Service is provided "as is" without warranties of any kind. Recommendations are advisory only — you are responsible for all brand decisions. We are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

7. Termination

Either party may terminate the agreement at any time. Upon termination, your access will be revoked and your data will be deleted within 30 days, unless retention is required by law.

8. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email. Continued use after changes constitutes acceptance.

9. Contact

For questions about these terms, contact us at legal@channelcheetah.com.